Dr Scalp Sensitive Shampoo
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- Delivered to your door in 2 to 3 working days.
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- Free delivery over $100. Delivered to your door in 2 to 3 working days.
- 14-day exchange, unopened. Changed your mind? Bring it back unopened within 14 days of purchase and swap it. Read the policy.
- Free scalp scan, no purchase needed. Book at either studio and we’ll check you’re on the right series.
- Free studio collection. Ready within 24 hours at Raffles City or The Centrepoint.
- Wet the hair with lukewarm water, not hot. Hot water is doing more damage than any shampoo you have tried.
- Two to three pumps into the palm, worked into the scalp. Pads of the fingers, never the nails.
- Massage gently and rinse. It lathers less than a supermarket shampoo, that is the sulphate-free base, not a fault.
- Every wash, for eight weeks, before you judge it. That last part is the one that matters here.
Water, Sodium Lauroyl Methyl Isethionate, Cocamidopropyl Betaine, Sodium Cocoyl Alaninate, Lauryl Glucoside, Coco-Glucoside, Glyceryl Oleate, PPG-2 Hydroxyethyl Coco/Isostearamide, Anthemis Nobilis Flower Water, Sea Water, Cucurbita Pepo Seed Extract, Centella Asiatica Leaf Extract, Calendula Officinalis Flower Extract, Caprylyl Glycol, Butylene Glycol, Citric Acid, Allantoin, Escin, Glycerin, Ruscus Aculeatus Root Extract, Ammonium Glycyrrhizate, Lavandula Hybrida Oil, Mentha Arvensis Leaf Oil, Hydrolyzed Yeast Protein, Tocopherol, Sodium Citrate, Hydrogenated Palm Glycerides Citrate, Panthenol, Disodium EDTA, Fragrance, Polyquaternium-10, PEG-150 Pentaerythrityl Tetrastearate, Polyquaternium-7, Alcohol, Sodium Carbonate, Sodium Benzoate, Phenoxyethanol, Benzyl Alcohol, Potassium Sorbate
- Size, 300 ml
- Delivery, Singapore only, delivered to your door in 2 to 3 working days. Free delivery over $100.
- Studio collection, Free, ready within 24 hours at Raffles City or The Centrepoint.
Is this the right one for you?
One problem per series. This is the Sensitive series. If your main problem is something else, one of the other five will do more for you than this will.
Choose this if
- Your scalp feels tight an hour after washing
- It itches under aircon and on long flights
- It is sore where the parting sits
- You have changed shampoo three times this year already
Look elsewhere if
- Grease rather than discomfort, Oil Control
- Flakes are the main problem, Anti-Dandruff
- A diagnosed contact allergy, talk to us first
- Colour fade, Colour Protect
Uncomfortable is not the same as allergic.
You have not found the wrong shampoo eleven times.
A scalp that has been stripped takes weeks to rebuild its barrier, not days. Buy a new bottle, use it for a fortnight, decide it is not working, buy another. Nothing you have tried has ever been given long enough to do anything, and the switching itself is part of what keeps the scalp raw.
The soothing group here is OCALINE XP, which is sea water and pumpkin seed extract, with chamomile flower water, centella asiatica, calendula, allantoin, escin, ruscus root and ammonium glycyrrhizate. They sit from position nine to twenty-one on the ingredient list in the buy panel above, in a sulphate-free, pH-balanced base. Add lukewarm water instead of hot and one bottle instead of four, and the scalp gets a chance it has not had in years.
What it will not do. It is not a hypoallergenic product and we are not going to call it one. It contains fragrance, lavandin oil and mint oil, all three named on the ingredient list you can read above. If you have a diagnosed contact allergy, this is not the range for you and no amount of soothing actives changes that. Book the scan or speak to a dermatologist. We would rather say that than sell you a bottle you will react to.
Four jobs, and being hypoallergenic is not one of them.
This is the page where a brand would normally tell you its Sensitive range is free from everything. Ours is not, and pretending otherwise would be the single easiest thing to catch us on. Here is what is actually in the bottle.
OCALINE XP, chamomile water, centella, calendula
Chamomile water, sea water and pumpkin seed extract, with centella, calendula, allantoin, escin, ruscus and ammonium glycyrrhizate. Eight soothing actives, between ninth and twenty-first on the list.
Fragrance, lavandin oil, mint oil
Fragrance, lavandin and mint sit at thirty, twenty-two and twenty-three. Soothing is not hypoallergenic, and every product we make is scented.
A sulphate-free, pH-balanced base
Sulphate-free and pH-balanced. It lathers less than a supermarket shampoo, which on a scalp stripped for years is the point rather than a compromise.
Eight weeks, one bottle
A stripped barrier rebuilds over weeks. We re-scan you at week eight, so you find out whether it is working instead of guessing.
Week by week, and the week that actually counts.
This is the series where the timeline is the product. The reason nothing has worked is almost never the bottle. It is that no bottle has been given eight weeks.
- Week 1–2Less tight after washingThe hour after a wash stops being the worst hour of your day. The lather is smaller than you are used to, which is the sulphate-free base doing its job.
- Week 3–6The week you would normally give upSomewhere in here is the point where you would previously have bought something else. Do not. A barrier that took years to strip does not rebuild in a fortnight.
- Week 8The week to judge itWe scan you again and put week one and week eight side by side. This is the first time most people in this situation have ever had an answer rather than a feeling.
- Month 3–6It stays settled, while you leave it aloneComfort holds as long as the routine does not change every month. Hot water and switching bottles are the two things most likely to undo it, and neither of them is a product problem.
Step one of three.
The shampoo cleans without stripping. The conditioner keeps the lengths soft while the scalp settles. The tonic is on the scalp between washes, which is where a barrier actually rebuilds. Used alone it still helps. Used together it is a system.
Sensitive Shampoo
Cleans without stripping. Lukewarm water, gentle massage, then rinse.
$68· 300 ml
Sensitive Conditioner
Mid-length to ends, avoiding the scalp. Soft lengths while the scalp settles.
$68· 300 ml
Sensitive Tonic
Sprayed on a dry or damp scalp, daily. Do not rinse. This is the one that stays on.
$108· 100 ml
The 10% comes off in the cart, on one-time purchases.
Not sure this is the right one?
Guessing is expensive. Your first treatment is $59 and it opens with an AI scan of your scalp, so the next thing you buy is the one you actually need.
Questions we get asked
No, and we would rather you heard that here than found it on the ingredient list. It contains fragrance, lavandin oil and mint oil. This is a soothing formula, not a hypoallergenic one, and no product Dr Scalp makes is fragrance-free.
If you have a diagnosed contact allergy, we cannot promise you that, and we are not going to. Book the scan or speak to a dermatologist first. Reacting to a specific ingredient and having a scalp that has been stripped are two different problems, and only one of them is ours.
Possibly it would not. What is different is that we ask for eight weeks and then measure it, which almost certainly nothing you have bought before has done. Most people in your position have never given one product long enough to find out.
Yes. Use lukewarm water rather than hot, which will do more for a tight scalp than any change of shampoo.
No sulphates. Lather is a sulphate effect rather than a cleaning one, and sulphates are the part most likely to leave a stripped scalp feeling worse. Less foam, same clean.
From your account, or one message to either studio. No minimum term, no cancellation fee.
Give us at least 48 hours before your next delivery is due. Inside that window the parcel is usually already packed, so it goes out as it is and the change applies from the order after.
It helps, and on a scalp that has been stripped for years changing the wash is the first thing to fix. The tonic is what stays on between washes, so the pair does more than either alone.
Come and talk to us rather than quietly giving up. Eight weeks is the fair test, and a free scalp scan at either studio will show whether the scalp is moving or whether you are simply on the wrong bottle — if it is the wrong one, we will put you on the right one. And if you are holding something unopened, you can exchange it within 14 days of purchase for another product, or a treatment, of equal or higher value.